hi! how can we help you?

Products Questions

Premium fabrics, solid wood, steel, and weather-resistant plastics.

Most include easy assembly tools—minimal setup required.

Yes, detailed specs are listed on each product page.

We have pre-selected color options—no customizations currently.

Yes, all outdoor seating features UV-protective materials.

Payment Questions

Only Cash on Delivery (COD) for all orders.

Pay in cash directly to the delivery driver upon receipt.

No deposits—full payment due at delivery.

No, only cash is accepted for COD orders.

Yes, all promotions apply to COD purchases.

Privacy Questions

We only keep data needed for delivery—no long-term storage.

No, we never sell or share your personal information.

Secure systems and encrypted delivery communications.

No—COD means no payment info is stored.

Yes, contact support to remove your information.

Refund Questions

Yes, for unused, undamaged items within 30 days.

Refunds processed within 7-10 business days.

Yes, return the item before refund approval.

No, customers cover return shipping costs.

Yes, exchanges are allowed for same-value items.